Buffalo Medical Care - Genesee Office
2200 Genesee St, Buffalo, New York, 14211
This clinic is a vital resource for the local Bengali community, offering culturally sensitive care and same-day appointments. Patients highly value the doctors' kindness and ability to communicate in their native language. However, the clinic is plagued by severe administrative issues, including rude front-desk staff, long wait times, and a chaotic appointment system that often leaves patients feeling ignored.
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If you need to reach the office, try calling early in the morning, though be prepared for potential hold times.
✓ What Works Well
- Culturally sensitive care for the Bengali community
- Same-day appointments available
- Kind and knowledgeable doctors
✗ Areas to Improve
- Extremely rude and unprofessional front-desk staff
- Chaotic and long wait times
- Poor phone responsiveness
- Why is it so hard to get someone on the phone?
- Do you follow appointment times?
The doctors are great, but the front desk is a disaster.
They really care about our community.
I waited for hours despite having an appointment.
- Category Health & Medical
- City Buffalo
- State New York
- Postcode 14211
- Country United States
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