Health & Medical · Veterinary Hospital

Burgaw Veterinary Hospital

1255 US-117, Burgaw, North Carolina, 28425

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This hospital is highly divisive. Many clients praise Dr. Baker for her expertise and compassion, especially during difficult times. However, there is a significant number of negative reviews regarding communication, billing transparency, and the behavior of the front desk staff. It is a place where the medical care is often valued, but the administrative experience can be very frustrating.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 82/100
Admin Efficiency 50/100
Pro Tip

Always ask for a written estimate before any procedure to avoid billing surprises.

Routine pet care
Surgical services
Pros & Cons

✓ What Works Well

  • Dr. Baker is highly skilled and compassionate
  • Clean and peaceful facility
  • Good for routine and surgical care

✗ Areas to Improve

  • Rude and unhelpful front desk staff
  • Billing and pricing transparency issues
  • Poor communication regarding test results
Frequently Asked Questions
  • Do you accept walk-ins?
  • What are your pricing policies?
User Feedback

Medical care is great, admin is not

Staff can be very dismissive

Dr. Baker is worth the trouble for some

Location Details
Street: 1255 US-117
City: Burgaw
Postcode: 28425
Country: United States
Location
1255 US-117, Burgaw, NC 28425
Quick Info
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