1096 NY-222, Cortland, New York, 13045
This location is a mixed bag. While the recent remodel looks sharp, customers are frustrated by slow service and frequent order errors. Many feel the new kiosk-heavy layout hurts the service quality. Some staff members are praised for being kind, but others are described as rude or unhelpful. It is a spot where you might get a decent burger, but don't count on a quick or error-free experience.
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Stick to the drive-thru if you want to avoid the impersonal kiosk experience, but double-check your bag for missing items.
✓ What Works Well
✗ Areas to Improve
The remodel is nice but the service needs a major fix.
Expect long waits even for simple orders.
Check your bag before leaving the drive-thru.