Food & Beverage · Fast Food

Burger King

5720 S Transit Rd, Lockport, New York, 14094

Google Maps Updated: 18 May 2026
Authenticity Score: 62/100
About

This Burger King location struggles with consistency in both food quality and customer service. Reviews frequently mention long wait times, incorrect orders, and a lack of cleanliness in the dining area. While some customers have had positive interactions with specific staff, the general consensus is that the service is slow and the food is often cold or poorly prepared. Many locals prefer other nearby fast-food options.

Our Review Process
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Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Burger King using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 60/100
Pro Tip

Use the mobile app for better deals, but be prepared for potential wait times.

Drive-thru
Kiosk ordering
Pros & Cons

✓ What Works Well

  • Good deals with the app
  • Some friendly staff
  • Convenient location

✗ Areas to Improve

  • Very slow service
  • Frequent order errors
  • Cleanliness issues
Frequently Asked Questions
  • Why is the drive-thru so slow?
  • Are they open?
  • Do they accept coupons?
User Feedback

Service is a disaster

Food is often cold

Staff seems unmotivated