Burger King
Mile 57 Srv Rd, Gray, Maine, 04039
This Burger King location on the turnpike is highly divisive. It is frequently cited for poor cleanliness, long wait times, and inconsistent food quality. However, a specific employee named Alex is consistently praised for his exceptional customer service, with many travelers going out of their way to visit when he is working. Outside of these positive interactions, the general experience is often described as frustrating, with reports of closed drive-thrus without notice and rude staff.
We analyze 78 public reviews for Burger King using our data models and filter out spam to highlight only authentic feedback.
If you see Alex working, you are likely to have a great experience; otherwise, proceed with caution.
✓ What Works Well
- Exceptional service from specific staff (Alex)
- Convenient turnpike location
- Clean when managed well
✗ Areas to Improve
- Inconsistent operating hours
- Poor cleanliness and maintenance
- Long wait times and rude staff
- Is the drive-thru actually open?
- Why are the hours inconsistent?
- Is the food fresh?
Alex is the only reason to stop here.
The place is often dirty and unorganized.
Check if they are open before driving over.
- Category Food & Beverage
- Neighborhood Gray
- City Gray
- State Maine
- Postcode 04039
- Country United States
