530 W Webb Ave, Burlington, North Carolina, 27217
Parents generally love the pediatric care and the convenience of walk-in hours. However, there is a recurring theme of frustration with the front desk staff, who are often described as rude or dismissive. It's a practice with great doctors but a challenging administrative front.
Utilize their morning walk-in hours for sick visits to avoid the long wait times of scheduled appointments.
✓ What Works Well
✗ Areas to Improve
Doctors are amazing
Front desk needs better training
Great for sick visits