Automobile · Auto Repair
Burl's Auto Service
2004 Desiard St, Monroe, Louisiana, 71201
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Updated: 19 May 2026
Authenticity Score: 70/100
About
Burl's Auto Service has a long-standing reputation in Monroe, but recent reviews suggest a decline in quality and customer service. While some long-time customers remain loyal, others report feeling overcharged and misled. It is a shop that seems to be struggling with consistency, making it a risky choice for complex repairs.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
13
Lowest rating
We analyze 67 public reviews for Burl's Auto Service using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
50/100
Pro Tip
Get a second opinion if you feel the quote is high or the diagnosis seems off.
General Repair
Tire Services
Pros & Cons
✓ What Works Well
- Fast service for some
- Friendly staff (for some)
- Long-standing local business
✗ Areas to Improve
- Reports of dishonest practices
- Inconsistent quality
- Rude customer service
Frequently Asked Questions
- Do they work on all car makes?
- Are they honest about repairs?
- How long does a typical repair take?
User Feedback
Used to be great, now inconsistent
Some feel scammed
Still a go-to for some locals
Quick Info
- Category Automobile
- Neighborhood Monroe
- City Monroe
- State Louisiana
- Postcode 71201
- Country United States
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