Burns Heating and Cooling
11368 Saginaw St, Mt Morris, Michigan, 48458
Burns Heating and Cooling has a very mixed reputation. Many customers appreciate their quick response times and friendly service, especially for emergency repairs. However, there are significant complaints about aggressive sales tactics, poor communication, and inconsistent quality. It seems like a company that can be a lifesaver in an emergency but might not be the best for routine service.
We analyze 78 public reviews for Burns Heating and Cooling using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you're told you need a full system replacement.
✓ What Works Well
- Quick response for emergencies
- Friendly and knowledgeable staff
- Fair pricing for some
✗ Areas to Improve
- Aggressive sales tactics
- Poor communication
- Inconsistent quality
- Do you offer free estimates?
- Why is the repair so expensive?
- How do I get a status update?
Great in an emergency.
They really care about doing the job right.
Pricing was fair and transparent.
- Category Home Services
- City Mt Morris
- State Michigan
- Postcode 48458
- Country United States
