Burrow Welchel & Culp Orthodontics
13605 Reese Blvd W, Huntersville, North Carolina, 28078
Patients generally appreciate the friendly staff and the efficient orthodontic care provided. Many families are happy with the results and the patient-focused approach. However, there are recurring complaints about administrative issues, billing transparency, and difficulty in getting follow-up appointments for concerns, which has led to frustration for some.
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Clarify all billing and guarantee details in writing before starting treatment.
✓ What Works Well
- Friendly and efficient staff
- Great orthodontic results
- Patient-focused approach
✗ Areas to Improve
- Billing and insurance confusion
- Difficulty with follow-up appointments
- Some reports of administrative disorganization
- Do they offer payment plans?
- Is the staff good with anxious patients?
Great for braces and retainers
Staff is very accommodating
Billing department needs improvement
- Category Health & Medical
- City Huntersville
- State North Carolina
- Postcode 28078
- Country United States
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