Burrtec Waste
17000 Abbey Ln, Victorville, California, 92394
This company is a major source of frustration for many residents. The common complaints revolve around missed pickups, damaged bins, and rude customer service. While some people have had good experiences with specific staff members, the overall sentiment is quite negative. It seems like a classic case of a company that doesn't feel the need to improve because they have a monopoly in the area.
We analyze 75 public reviews for Burrtec Waste using our data models and filter out spam to highlight only authentic feedback.
If you have a recurring issue, try to get the name of the representative you speak with and keep a log of your calls.
✓ What Works Well
- Some helpful and polite customer service reps
- Prompt correction of issues for some
- Easy bulky item scheduling
✗ Areas to Improve
- Frequent missed trash pickups
- Damaged or missing trash cans
- Rude and unhelpful phone support
- Why was my trash not picked up?
- How do I get a replacement bin?
- Can I schedule a bulky item pickup?
Service is hit or miss.
Customer service needs a serious overhaul.
Drivers often skip houses for no reason.
- Category Other
- Neighborhood Victorville
- City Victorville
- State California
- Postcode 92394
- Country United States
