Burton's Towing & Recovery
Automobile · Towing & Recovery

Burton's Towing & Recovery

1006 S 2nd St, Pekin, Illinois, 61554

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Burton's Towing is a mixed bag. Many customers praise their quick response times and professional, kind drivers, especially during emergencies or bad weather. However, there are significant complaints regarding communication, with some users reporting no-shows or difficulty getting through to the office. A few negative reviews mention issues with billing transparency and property damage, suggesting that while they can be great, consistency is an issue.

Our Review Process
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Most Relevant
17
Newest
20
Highest rating
16
Lowest rating

We analyze 73 public reviews for Burton's Towing & Recovery using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 60/100
Pro Tip

If you have insurance roadside assistance, confirm they have dispatched the driver to avoid long waits.

Roadside Assistance
Towing & Recovery
Pros & Cons

✓ What Works Well

  • Fast response times
  • Professional and kind drivers
  • Good for emergency roadside help

✗ Areas to Improve

  • Inconsistent communication
  • Reports of no-shows
  • Billing transparency concerns
Frequently Asked Questions
  • Do you offer 24/7 towing?
  • How long is the wait for a tow?
  • Do you accept insurance roadside assistance?
User Feedback

Driver was a lifesaver in the snow.

They never answered the phone when I called.

Professional and the cheapest in town.