Burton's Towing & Recovery
1006 S 2nd St, Pekin, Illinois, 61554
Burton's Towing is a mixed bag. Many customers praise their quick response times and professional, kind drivers, especially during emergencies or bad weather. However, there are significant complaints regarding communication, with some users reporting no-shows or difficulty getting through to the office. A few negative reviews mention issues with billing transparency and property damage, suggesting that while they can be great, consistency is an issue.
We analyze 73 public reviews for Burton's Towing & Recovery using our data models and filter out spam to highlight only authentic feedback.
If you have insurance roadside assistance, confirm they have dispatched the driver to avoid long waits.
✓ What Works Well
- Fast response times
- Professional and kind drivers
- Good for emergency roadside help
✗ Areas to Improve
- Inconsistent communication
- Reports of no-shows
- Billing transparency concerns
- Do you offer 24/7 towing?
- How long is the wait for a tow?
- Do you accept insurance roadside assistance?
Driver was a lifesaver in the snow.
They never answered the phone when I called.
Professional and the cheapest in town.
- Category Automobile
- City Pekin
- State Illinois
- Postcode 61554
- Country United States
