Automobile · Subaru Service Center
Busam Subaru Service
6195 Dixie Hwy, Fairfield, Ohio, 45014
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Updated: 19 May 2026
Authenticity Score: 80/100
About
Busam Subaru is generally well-regarded for its professional and friendly service. Customers appreciate the clear communication and the quality of work. While there are some complaints about wait times and occasional communication lapses, the majority of customers are satisfied and would recommend them for both sales and service.
Our Review Process
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18
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20
Highest rating
17
Lowest rating
We analyze 75 public reviews for Busam Subaru Service using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
78/100
Transparency
75/100
Pro Tip
Ask for a clear timeline and follow-up schedule when you drop off your vehicle.
Loaner cars available
Professional service team
Pros & Cons
✓ What Works Well
- Professional and friendly staff
- Clear communication
- Quality repair work
✗ Areas to Improve
- Long wait times for service
- Occasional communication lapses
- Some reports of poor service after sale
Frequently Asked Questions
- Do they offer loaner cars?
- How long is the wait for an oil change?
- Are they honest about repairs?
User Feedback
Great service, very helpful.
Communication could be better.
Always get a second opinion on major repairs.
Quick Info
- Category Automobile
- Neighborhood Fairfield
- City Fairfield
- State Ohio
- Postcode 45014
- Country United States
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