Buster Nelson - State Farm Insurance Agent
10740 Courthouse Rd, Suite D, Fredericksburg, Virginia, 22408
This State Farm office is a mixed bag. Many customers love the personalized service and the staff's willingness to help bundle policies for a good bang for the buck. However, there are some loud complaints about communication issues and difficulty getting a hold of someone on the phone. When the team is on, they are great, but when they are off, it can be a real headache.
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Go into the office in person if you need something handled quickly.
✓ What Works Well
- Great bundle pricing
- Friendly and knowledgeable staff
- Easy to use app
✗ Areas to Improve
- Hard to reach by phone
- Slow response to voicemails
- Some billing/cancellation issues
- Can I bundle my home and auto?
- Why is it hard to reach someone?
Saved me a ton on my auto insurance.
Staff is super helpful when you get them.
Phone communication needs a serious upgrade.
- Category Financial Services
- City Fredericksburg
- State Virginia
- Postcode 22408
- Country United States
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