Byrd Dental
10715 Downsville Pike, #104, Hagerstown, Maryland, 21740
Byrd Dental is highly regarded for its clinical care, with many patients praising Dr. Byrd's expertise and the gentle nature of the hygienists. However, the front office staff frequently receives criticism for being unfriendly or unhelpful. Billing transparency is another area where some patients feel let down.
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Always ask for a written estimate and pre-authorization confirmation before starting any major procedure.
✓ What Works Well
- Excellent clinical skills
- Great emergency availability
- Friendly hygienists
✗ Areas to Improve
- Unfriendly front desk staff
- Billing transparency issues
- Inconsistent communication
- Why wasn't I told about the insurance denial?
- Can I get a same-day emergency appointment?
Dr. Byrd is fantastic, but the front desk needs training.
Great care, but watch out for surprise bills.
Very accommodating for emergencies.
- Category Health & Medical
- City Hagerstown
- State Maryland
- Postcode 21740
- Country United States
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