C & M Automotive
1188 E Lassen Ave, Chico, California, 95973
C & M Automotive is a polarizing shop. Many locals swear by their honest diagnostics and friendly front-office staff, often noting they are a solid alternative to dealerships. However, some customers report frustrating experiences with misdiagnoses and poor communication on complex issues. While many find them to be a great bang for the buck, others have felt burned by repair costs. Overall, they are a busy, well-known spot in Chico.
We analyze 70 public reviews for C & M Automotive using our data models and filter out spam to highlight only authentic feedback.
The front desk staff is highly praised; try to speak with them directly for clear updates.
✓ What Works Well
- Friendly and helpful front desk staff
- Clean and comfortable waiting area
- Transparent pricing and honest diagnostics
✗ Areas to Improve
- Inconsistent diagnostic accuracy
- Communication gaps on complex repairs
- Some reports of overcharging
- Do they work on BMWs?
- Are they cheaper than the dealership?
- Can I get a smog check without an appointment?
Great service and quick turnaround.
Felt like they were honest about what my car needed.
Had a bad experience with a misdiagnosis.
- Category Automobile
- City Chico
- State California
- Postcode 95973
- Country United States
