Cactus Children's Clinic, PC
5940 W Union Hills Dr, Suite D - 100, Glendale, Arizona, 85308
Parents consistently praise the medical team for being attentive and quick to respond to sick children. While the doctors and nurse practitioners are highly regarded, the administrative and billing departments are a major pain point. Many families have been coming here for years and appreciate the Saturday hours. However, recent feedback highlights significant frustration with phone responsiveness and rude front-office staff.
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Request to speak with the clinical staff directly if the front desk is unresponsive regarding medical records.
✓ What Works Well
- Excellent medical care
- Quick sick-child appointments
- Saturday availability
✗ Areas to Improve
- Rude front desk staff
- Poor billing communication
- Difficult phone system
- Can I get a same-day appointment for a sick child?
- Why is the billing department so hard to reach?
Doctors are spot on with care
Front office needs a reality check
Billing is a total headache
- Category Health & Medical
- City Glendale
- State Arizona
- Postcode 85308
- Country United States
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