122 N 11th St, Fort Smith, Arkansas, 72901
This firm receives a lot of love for their compassionate and professional approach, especially in disability and accident cases. Clients frequently mention specific staff members who go above and beyond to keep them updated and explain complex legal jargon. However, there is a vocal group of clients who feel ignored, citing long delays, poor communication, and a lack of transparency regarding settlement progress. It seems like a firm that can deliver great results if you get the right team, but some clients feel like just another number.
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✓ What Works Well
✗ Areas to Improve
They really fought for my family
Communication is hit or miss
Great intake team