Cahaba Medical Care - Maplesville
9431 AL-22, Maplesville, Alabama, 36750
Patients at Cahaba Medical Care in Maplesville generally appreciate the caring and attentive nature of the providers, especially Dr. Matroni and Dr. White. Many feel heard and well-cared for. However, there are significant complaints regarding administrative issues, such as difficulty reaching the office by phone, prescription refill delays, and scheduling inconsistencies. The clinical care is strong, but the office operations need improvement.
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If you need a prescription refilled, call well in advance, as there can be delays in processing.
✓ What Works Well
- Caring and attentive doctors
- Good bedside manner
- Patient-focused care
✗ Areas to Improve
- Difficult to reach by phone
- Prescription refill delays
- Scheduling inconsistencies
- Why is it so hard to get a prescription refilled?
- Are they accepting new patients?
The doctors are great, but the office staff is overwhelmed.
Expect long waits, but the care is worth it.
Great primary care if you can get an appointment.
- Category Health & Medical
- City Maplesville
- State Alabama
- Postcode 36750
- Country United States
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