2601 N Aspen Ave, Ste 1011, Broken Arrow, Oklahoma, 74012
Caldwell Medical Group is often described as a 'family-like' practice where patients feel heard and valued. Dr. Caldwell is highly praised for her compassion and thoroughness. However, there are recurring complaints about administrative staff, including rudeness, difficulty with phone communication, and billing issues.
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Be prepared to follow up multiple times for administrative tasks like referrals or records.
✓ What Works Well
✗ Areas to Improve
Dr. Caldwell is amazing, but the staff is a headache.
I feel like family here.
Great doctor, but the admin side needs improvement.