Caleb Carney - State Farm Insurance Agent
401 Newfield St, Middletown, Connecticut, 06457
This agency has a very polarized reputation. Many clients love the staff, describing them as family-like, helpful, and efficient. However, there is a significant number of highly negative reviews alleging poor communication, billing errors, and a lack of accountability during claims. It appears to be a high-risk, high-reward agency depending on the specific agent and situation.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Document all communications and verify policy status directly with the carrier.
✓ What Works Well
- Friendly and family-like staff
- Helpful with complex insurance needs
- Good community involvement
✗ Areas to Improve
- Serious allegations of poor communication
- Billing and administrative errors
- Lack of accountability during claims
- Why was my policy canceled without notice?
- How can I get a clear explanation of my bill?
Kim Kelly is a life saver
Caleb is unprofessional and unhelpful
They treat you like family
- Category Financial Services
- City Middletown
- State Connecticut
- Postcode 06457
- Country United States
readers daily.