Caliber Collision
Automobile · Collision Center

Caliber Collision

230 Reliant Dr, Portland, Texas, 78374

Google Maps Updated: 19 May 2026
Authenticity Score: 84/100
About

Caliber Collision in Portland, TX, receives mixed reviews. Many customers are very happy with the quality of body work, the friendly staff, and the regular updates they receive. However, there are significant complaints about poor repair quality, alignment issues, and lack of accountability when mistakes are made. While some have had a seamless experience, others have had to return multiple times to fix errors, suggesting inconsistent quality control.

Our Review Process
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Most Relevant
12
Newest
20
Highest rating
17
Lowest rating

We analyze 69 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

Thoroughly inspect your vehicle before leaving the shop to ensure all repairs were completed to your satisfaction.

Insurance coordination
Regular updates
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Regular repair updates
  • High-quality body work (for some)

✗ Areas to Improve

  • Inconsistent repair quality
  • Alignment issues
  • Lack of accountability for errors
Frequently Asked Questions
  • How long will my repair take?
  • Do you work with my insurance?
  • Can I get a status update?
User Feedback

Great work, kept me updated.

Substandard work, had to return multiple times.

Friendly staff, but repair quality was poor.