Caliber Collision
23758 US-281, San Antonio, Texas, 78258
Caliber Collision on 281 in San Antonio is a shop with a very mixed reputation. Many customers have had excellent experiences, praising the friendly, professional staff and the high quality of their repair work. However, there is a significant number of negative reviews alleging poor workmanship, long wait times, and a lack of accountability. The shop's reputation is severely damaged by reports of incomplete repairs, poor communication, and a lack of quality control. It is a shop that requires extreme caution, and many customers advise avoiding it for anything beyond the most basic services.
We analyze 72 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
If you choose to go here, be very clear about what you want done, get a written estimate, and consider getting a second opinion for major repairs.
✓ What Works Well
- Friendly and professional staff
- High quality repair work in some cases
- Good communication in some instances
✗ Areas to Improve
- Reports of poor workmanship and incomplete repairs
- Long wait times and poor communication
- Lack of accountability for damages
- Are they reliable for major repairs?
- Why are there so many complaints about staff?
- Is it safe to leave my car there?
My car looks brand new again.
They messed up my car and refused to take responsibility.
The staff was professional and kept me updated.
- Category Automobile
- Neighborhood San Antonio
- City San Antonio
- State Texas
- Postcode 78258
- Country United States
