Caliber Collision
6222 Menchaca Rd, Austin, Texas, 78745
This Caliber Collision location is a mixed bag. While some customers praise the excellent communication and high-quality repairs, many others report significant issues with delays, poor workmanship, and lack of accountability. There are recurring complaints about parts not being fitted correctly and a general sense of disorganization. It seems to be a shop where the experience depends heavily on which advisor you get.
We analyze 73 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Request a detailed inspection of your vehicle before leaving the shop.
✓ What Works Well
- Good communication from some advisors
- High-quality paint and body work
- Convenient location
✗ Areas to Improve
- Significant delays and poor communication
- Poor quality control and unfinished work
- Lack of accountability for damage
- How long will the repair take?
- Do they stand behind their warranty?
- Why is the communication so inconsistent?
Brandon was great, kept me updated.
My car came back with new damage.
They cut corners to save the insurance company money.
- Category Automobile
- Neighborhood South Austin
- City Austin
- State Texas
- Postcode 78745
- Country United States
