Automobile · Collision Repair

Caliber Collision

6222 Menchaca Rd, Austin, Texas, 78745

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

This Caliber Collision location is a mixed bag. While some customers praise the excellent communication and high-quality repairs, many others report significant issues with delays, poor workmanship, and lack of accountability. There are recurring complaints about parts not being fitted correctly and a general sense of disorganization. It seems to be a shop where the experience depends heavily on which advisor you get.

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We analyze 73 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 45/100
Pro Tip

Request a detailed inspection of your vehicle before leaving the shop.

Insurance Partner
Online Updates
Pros & Cons

✓ What Works Well

  • Good communication from some advisors
  • High-quality paint and body work
  • Convenient location

✗ Areas to Improve

  • Significant delays and poor communication
  • Poor quality control and unfinished work
  • Lack of accountability for damage
Frequently Asked Questions
  • How long will the repair take?
  • Do they stand behind their warranty?
  • Why is the communication so inconsistent?
User Feedback

Brandon was great, kept me updated.

My car came back with new damage.

They cut corners to save the insurance company money.