Automobile · Collision Repair

Caliber Collision

912 Rockmoor Dr, Georgetown, Texas, 78628

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

This Caliber Collision location receives mixed reviews. Many customers are thrilled with the high-quality repair work and professional communication, often highlighting specific staff members who went above and beyond. However, there is a significant number of complaints regarding poor quality control, long delays, and issues with insurance handling. It seems to be a shop that can do great work but struggles with consistency.

Our Review Process
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Most Relevant
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Newest
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Highest rating
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Lowest rating

We analyze 75 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

Perform a detailed walk-around of your vehicle before leaving the shop to ensure everything is reassembled correctly.

Good paint matching
Frequent communication updates
Pros & Cons

✓ What Works Well

  • Excellent paint matching and body work
  • Professional and friendly staff
  • Good communication updates

✗ Areas to Improve

  • Inconsistent quality control
  • Long repair times
  • Issues with reassembly and missing parts
Frequently Asked Questions
  • Why was my car returned dirty?
  • How long will the repair actually take?
  • Why are parts missing after the repair?
User Feedback

My car looks brand new again.

The staff is great, but the work needs better inspection.

Communication was excellent throughout the process.