Automobile · Collision Center

Caliber Collision

2100 N Telshor Blvd, Las Cruces, New Mexico, 88011

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Caliber Collision has a very polarized reputation. Some customers are thrilled with the quality of repairs and communication, while others report significant delays, poor workmanship, and frustrating customer service. It seems to be a high-volume shop where the experience can vary greatly depending on the advisor.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating

We analyze 71 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Document everything and take photos of your car before dropping it off.

Reliability: Variable
Communication: Inconsistent
Pros & Cons

✓ What Works Well

  • Quality repairs
  • Good communication
  • Professional staff

✗ Areas to Improve

  • Long delays
  • Poor workmanship
  • Frustrating customer service
Frequently Asked Questions
  • When will my car be ready?
  • Why is the repair taking so long?
  • Is this covered by warranty?
User Feedback

Great work, but be prepared for delays.

Communication was spotty at best.

Hit or miss depending on who you talk to.