Caliber Collision
15508 Midway Rd, Addison, Texas, 75001
Caliber Collision in Addison is a shop where your experience depends heavily on which advisor you get. Many customers rave about the professional, high-quality work and the friendly front desk staff. However, there is a significant group of reviewers who have had terrible experiences with poor paint jobs, lack of communication, and even allegations of fraudulent billing. It is a high-volume shop that seems to struggle with consistency.
We analyze 75 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Inspect your vehicle thoroughly before leaving the lot, especially the paint finish and any reassembled interior panels.
✓ What Works Well
- Professional and friendly staff
- High-quality bodywork (when done right)
- Good communication from some advisors
✗ Areas to Improve
- Inconsistent quality control
- Poor communication and follow-up
- Allegations of poor paint work
- How long will my car be in the shop?
- Do you work with my insurance?
- What is the warranty on your repairs?
My car looks brand new.
They botched the paint job.
Communication was excellent.
- Category Automobile
- Neighborhood Addison
- City Addison
- State Texas
- Postcode 75001
- Country United States
