Caliber Collision
Automobile · Collision Center

Caliber Collision

15508 Midway Rd, Addison, Texas, 75001

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Caliber Collision in Addison is a shop where your experience depends heavily on which advisor you get. Many customers rave about the professional, high-quality work and the friendly front desk staff. However, there is a significant group of reviewers who have had terrible experiences with poor paint jobs, lack of communication, and even allegations of fraudulent billing. It is a high-volume shop that seems to struggle with consistency.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 50/100
Pro Tip

Inspect your vehicle thoroughly before leaving the lot, especially the paint finish and any reassembled interior panels.

Insurance partner
Warranty on repairs
Pros & Cons

✓ What Works Well

  • Professional and friendly staff
  • High-quality bodywork (when done right)
  • Good communication from some advisors

✗ Areas to Improve

  • Inconsistent quality control
  • Poor communication and follow-up
  • Allegations of poor paint work
Frequently Asked Questions
  • How long will my car be in the shop?
  • Do you work with my insurance?
  • What is the warranty on your repairs?
User Feedback

My car looks brand new.

They botched the paint job.

Communication was excellent.