Automobile · Auto Body & Collision

Caliber Collision

1770 Cobb Pkwy, Marietta, Georgia, 30060

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Caliber Collision in Marietta gets a lot of love for its customer service, especially from staff like Naomi and Mikko. Many customers are impressed by the quality of repairs and the regular updates they receive. However, there are some notable complaints about communication gaps, delays in parts, and occasional quality control issues. It's generally seen as a reliable shop, but it's worth staying on top of your claim.

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We analyze 72 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 70/100
Pro Tip

Request Naomi or Mikko as your advisor for the best communication experience.

Strong insurance coordination
Quality of paint and body work is generally high
Pros & Cons

✓ What Works Well

  • Excellent customer service and communication
  • High-quality repair work
  • Regular status updates

✗ Areas to Improve

  • Occasional delays in parts and repairs
  • Some issues with quality control
  • Communication gaps with some staff
Frequently Asked Questions
  • How long will my repairs take?
  • Do they work with my insurance?
  • Why are there gaps in the bumper?
User Feedback

Naomi is amazing and kept me updated.

My car looks brand new again.

Communication could be better at times.