Caliber Collision
1770 Cobb Pkwy, Marietta, Georgia, 30060
Caliber Collision in Marietta gets a lot of love for its customer service, especially from staff like Naomi and Mikko. Many customers are impressed by the quality of repairs and the regular updates they receive. However, there are some notable complaints about communication gaps, delays in parts, and occasional quality control issues. It's generally seen as a reliable shop, but it's worth staying on top of your claim.
We analyze 72 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Request Naomi or Mikko as your advisor for the best communication experience.
✓ What Works Well
- Excellent customer service and communication
- High-quality repair work
- Regular status updates
✗ Areas to Improve
- Occasional delays in parts and repairs
- Some issues with quality control
- Communication gaps with some staff
- How long will my repairs take?
- Do they work with my insurance?
- Why are there gaps in the bumper?
Naomi is amazing and kept me updated.
My car looks brand new again.
Communication could be better at times.
- Category Automobile
- Neighborhood Marietta
- City Marietta
- State Georgia
- Postcode 30060
- Country United States
