Automobile · Collision Repair

Caliber Collision

1403 W Pico Blvd, Los Angeles, California, 90015

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

Caliber Collision in Los Angeles receives mixed reviews. Many customers praise the professional communication, helpful staff, and high-quality repair work that leaves cars looking brand new. However, a significant number of reviewers report issues with long delays, poor workmanship, and aggressive management when concerns are raised. The experience seems to vary greatly depending on the specific advisor and the complexity of the insurance claim.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

Document your car's condition with photos before dropping it off to ensure you have a baseline for the repair.

Insurance-approved facility
Lifetime warranty on repairs
Pros & Cons

✓ What Works Well

  • Excellent communication and updates
  • Professional and friendly staff
  • High-quality final repair results

✗ Areas to Improve

  • Long repair delays
  • Inconsistent workmanship
  • Poor customer service in the waiting area
Frequently Asked Questions
  • How long will the repair take?
  • Do they work directly with insurance?
  • Is there a warranty on the work?
User Feedback

My car looks brand new.

Communication was great throughout the process.

The repair took much longer than estimated.