Caliber Collision
101 Crowatan Rd, Castle Hayne, North Carolina, 28429
Customers are split on their experience here. Many praise the quick turnaround and friendly staff, noting that their cars look brand new after repairs. However, others report significant issues with paint quality, poor communication, and unprofessional behavior from management. While some find the service spot on, others feel the quality control is lacking for high-end vehicles.
We analyze 64 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Always inspect the paint finish under bright lights before leaving the lot.
✓ What Works Well
- Fast turnaround times
- Friendly front-office staff
- Good communication via text updates
✗ Areas to Improve
- Poor paint quality and finish
- Inconsistent management communication
- Issues with parts availability
- Do you accept cash payments?
- How long will the repair take?
- Can you provide a loaner vehicle?
Paint work often shows fisheyes or misalignment.
Staff is helpful when things go right, but defensive when errors occur.
Some repairs are finished ahead of schedule.
- Category Automobile
- Neighborhood Castle Hayne
- City Castle Hayne
- State North Carolina
- Postcode 28429
- Country United States
