Automobile · Collision Repair

Caliber Collision

1600 N Main St, Suffolk, Virginia, 23434

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Caliber Collision is a mixed bag. Many customers are thrilled with the paint matching and bodywork, often noting that their cars look brand new. However, there are recurring complaints about long delays, poor communication, and issues with technical repairs like sensors and electronics. If you need bodywork, they are great, but be cautious with complex mechanical issues.

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We analyze 69 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

If your car has advanced safety sensors, verify they are calibrated before leaving the lot.

Insurance approved
Paint matching experts
Pros & Cons

✓ What Works Well

  • Excellent paint matching
  • High-quality bodywork
  • Friendly front desk staff

✗ Areas to Improve

  • Long repair delays
  • Poor technical/sensor repair
  • Inconsistent communication
Frequently Asked Questions
  • How long will my repair take?
  • Do you provide status updates?
  • Can you handle sensor recalibration?
User Feedback

My car looks brand new again.

Communication was lacking during the repair process.

Great bodywork, but had to go to the dealer for sensor issues.