Caliber Collision
140 Mast St, Morgan Hill, California, 95037
Caliber Collision is often praised for its excellent communication and professional staff, with many customers noting that their vehicles were returned clean and in great condition. However, there is a notable divide in experiences; some customers report long delays, poor quality control, and frustration with insurance coordination. While many find the service efficient, others feel the shop is overwhelmed and lacks the attention to detail expected for the price.
We analyze 70 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Use the text update system to keep a record of your repair status, but call directly if you don't hear back within 48 hours.
✓ What Works Well
- Proactive text/email updates
- Clean vehicle return
- Professional and friendly advisors
✗ Areas to Improve
- Significant repair delays
- Inconsistent quality control
- Difficulty reaching staff for updates
- How do I get status updates on my repair?
- Can I drop off my rental car here?
- What is the estimated completion time?
Odisho provided great service
Communication was spot on
Repair took much longer than expected
- Category Automobile
- City Morgan Hill
- State California
- Postcode 95037
- Country United States
