Caliber Collision
3295 Bernal Ave, Ste B, Pleasanton, California, 94566
This collision center is highly praised for its customer service, with many reviewers mentioning specific staff members who make the process smooth and stress-free. However, there are significant complaints regarding transparency in billing, quality control issues, and poor communication in some cases. While many leave happy with 'like-new' results, others feel the shop is a 'scam' due to unexpected costs.
We analyze 70 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed, itemized estimate and get any changes in writing before work proceeds.
✓ What Works Well
- Excellent customer service
- Fast turnaround times
- Helpful staff
✗ Areas to Improve
- Unexpected billing increases
- Quality control issues
- Inconsistent communication
- Why did the final bill increase?
- Do you provide rental car assistance?
- Is there a lifetime warranty on repairs?
Staff makes you feel like family.
Be careful with final invoices.
Workmanship is generally high quality.
- Category Automobile
- Neighborhood Pleasanton
- City Pleasanton
- State California
- Postcode 94566
- Country United States
