Caliber Collision
12201 Ridgefield Pkwy, Henrico, Virginia, 23233
Reviews for this location are highly polarized. Many customers report excellent service, clear communication, and high-quality repairs. Conversely, a significant number of reviewers describe a nightmare experience involving long delays, poor communication, and questionable repair quality. It seems to be a high-risk, high-reward shop.
We analyze 66 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
If you choose this shop, stay on top of them with frequent follow-ups.
✓ What Works Well
- Friendly staff
- Quality bodywork
- Insurance coordination
✗ Areas to Improve
- Long delays
- Poor communication
- Inconsistent repair quality
- Why is my repair taking so long?
- Do you guarantee your work?
- Can you work with my insurance?
Great experience, car looks new.
Nightmare experience, avoid at all costs.
Communication was hit or miss.
- Category Automobile
- Neighborhood Henrico
- City Henrico
- State Virginia
- Postcode 23233
- Country United States
