Caliber Collision
1618 N Main St, Benton, Illinois, 62812
Caliber Collision in Benton is widely praised for its professional, thorough, and communicative service. Customers appreciate the regular updates and the fact that their cars are often returned detailed and looking brand new. While there are a few complaints about rude phone staff or minor issues with personal items, the overall sentiment is very positive, with many customers recommending them for collision repairs.
We analyze 69 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
They often provide text updates, which is a great way to stay informed about your vehicle's status.
✓ What Works Well
- Professional and thorough
- Great communication
- Detailed car return
✗ Areas to Improve
- Occasional rude phone staff
- Some issues with personal items
- Mixed experiences with specific repairs
- How long will repairs take?
- Do you provide rental assistance?
- Can you update me on progress?
Car looks brand new.
Great communication throughout.
Professional and friendly staff.
- Category Automobile
- City Benton
- State Illinois
- Postcode 62812
- Country United States
