Caliber Collision
2702 Rte 9 S, Rio Grande, New Jersey, 08242
Customers generally appreciate the quality of bodywork and the added bonus of a detailed car upon return. Many find the text updates helpful, though some report significant delays and alignment issues. While the staff is often described as friendly, there are notable complaints regarding management's attitude and poor communication during extended repair times. It is a hit-or-miss experience depending on the specific repair needs.
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Always inspect the vehicle alignment and panel gaps before leaving the shop, even if the car looks clean.
✓ What Works Well
- High-quality paint and bodywork
- Complimentary car detailing
- Convenient rental car integration
✗ Areas to Improve
- Significant repair delays
- Poor communication from management
- Occasional alignment and assembly errors
- How long will my repair take?
- Do you provide rental car assistance?
My car looked brand new after the detail.
The repair took weeks longer than promised.
Management was dismissive when I raised concerns.
- Category Automobile
- City Rio Grande
- State New Jersey
- Postcode 08242
- Country United States
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