Caliber Collision
7535 Ritchie Hwy, Glen Burnie, Maryland, 21061
Caliber Collision is generally well-regarded for its professional customer service and quality bodywork. Many customers appreciate the clear communication and timely updates. However, there are some notable negative reviews regarding repair delays, quality control issues, and poor communication with management. It is a reliable choice for many, but some customers have had frustrating experiences.
We analyze 75 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
They are a large chain, which can be good for insurance coordination but sometimes lacks the personal touch of a small shop.
✓ What Works Well
- Professional customer service
- Clear communication and updates
- High-quality bodywork
✗ Areas to Improve
- Occasional repair delays
- Quality control issues
- Mixed experiences with management
- How long does a typical repair take?
- Do they work with all insurance companies?
- Is there a warranty on the work?
Great communication throughout the process.
Professional and efficient.
Some issues with repair quality.
- Category Automobile
- Neighborhood Glen Burnie
- City Glen Burnie
- State Maryland
- Postcode 21061
- Country United States
