Automobile · Auto Body Shop

Caliber Collision

7535 Ritchie Hwy, Glen Burnie, Maryland, 21061

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Caliber Collision is generally well-regarded for its professional customer service and quality bodywork. Many customers appreciate the clear communication and timely updates. However, there are some notable negative reviews regarding repair delays, quality control issues, and poor communication with management. It is a reliable choice for many, but some customers have had frustrating experiences.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

They are a large chain, which can be good for insurance coordination but sometimes lacks the personal touch of a small shop.

Auto Body Specialists
Insurance Coordination
Pros & Cons

✓ What Works Well

  • Professional customer service
  • Clear communication and updates
  • High-quality bodywork

✗ Areas to Improve

  • Occasional repair delays
  • Quality control issues
  • Mixed experiences with management
Frequently Asked Questions
  • How long does a typical repair take?
  • Do they work with all insurance companies?
  • Is there a warranty on the work?
User Feedback

Great communication throughout the process.

Professional and efficient.

Some issues with repair quality.