Automobile · Collision Repair

Caliber Collision

6465 Dobbin Center Way, Columbia, Maryland, 21045

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Customers generally praise the shop for excellent communication and high-quality body work. Many reviewers highlight the staff's professionalism and the speed of repairs. However, some users report issues with quality control, such as overspray or missed scratches. A few negative experiences mention missing personal items and poor handling of insurance paperwork. Overall, it is seen as a reliable spot for collision repairs.

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We analyze 74 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 82/100
Transparency 78/100
Pro Tip

Always take photos of your car's interior and remove all valuables before dropping it off.

Insurance Network
Text Updates
Pros & Cons

✓ What Works Well

  • Excellent communication throughout the process
  • Fast turnaround times
  • High-quality body work and detailing

✗ Areas to Improve

  • Inconsistent quality control
  • Reports of missing personal items
  • Occasional issues with insurance paperwork
Frequently Asked Questions
  • How long will the repairs take?
  • Do you work with my insurance provider?
  • Can you provide regular status updates?
User Feedback

Staff is super helpful and friendly.

Car was returned cleaner than expected.

Some repairs required a second visit to get right.