Caliber Collision
3636 Brenbrook Dr, Baltimore, Maryland, 21133
Caliber Collision in Randallstown has a mixed reputation. Many customers praise the professional and friendly service, particularly from staff like Daniel Horwath. However, there is a significant number of negative reviews citing poor quality control, misaligned parts, and long delays. It seems to be a location where the experience can vary greatly depending on the specific advisor and the complexity of the repair.
We analyze 67 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Inspect your vehicle thoroughly before leaving the shop, especially checking for alignment and paint defects.
✓ What Works Well
- Professional and friendly staff
- Clear communication and updates
- High-quality paint and body work
✗ Areas to Improve
- Inconsistent quality control
- Long delays for parts and repairs
- Misaligned parts reported by some
- How long will my repair take?
- Do you work with my insurance?
- Can I get a status update?
Car looks brand new
Communication is great
Quality control needs improvement
- Category Automobile
- Neighborhood Randallstown
- City Baltimore
- State Maryland
- Postcode 21133
- Country United States
