Caliber Collision
11602 Reisterstown Rd, Reisterstown, Maryland, 21136
This shop is generally well-regarded for its professional staff and quality body work. Many customers appreciate the frequent updates and the fact that their cars are returned in excellent condition. However, there are recurring complaints about long repair times, poor communication, and occasional quality control issues. It is seen as a solid choice, but customers advise staying on top of the repair process.
We analyze 70 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Ask for a clear timeline and follow up weekly to ensure your repair stays on track.
✓ What Works Well
- Professional and friendly staff
- High-quality body work
- Good communication with insurance
✗ Areas to Improve
- Long repair timelines
- Occasional quality control oversights
- Inconsistent communication
- Do you provide loaner vehicles?
- How do you handle insurance claims?
- Is there a warranty on the paint job?
Ben and the team are great to work with.
Some repairs take way longer than promised.
Overall, a solid spot for collision repair.
- Category Automobile
- Neighborhood Reisterstown
- City Reisterstown
- State Maryland
- Postcode 21136
- Country United States
