Caliber Collision
289 Loop Rd, Centerville, Ohio, 45459
Caliber Collision in Centerville has a mixed reputation. Many customers praise the friendly staff, especially Tiffani and Michelle, and are satisfied with the quality of the body work. However, there are significant complaints about long repair times, poor communication, and issues with parts or workmanship that require multiple visits to fix. It seems like a shop that can deliver great results but struggles with consistency and organization.
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Ask for a specific service advisor and request regular, proactive updates to avoid being left in the dark.
✓ What Works Well
- Friendly and professional staff
- High-quality body work
- Good communication (when it happens)
✗ Areas to Improve
- Long repair times
- Inconsistent communication
- Issues requiring multiple visits
- When will my car be ready?
- Why are there still issues after the repair?
- Can I get a status update?
Tiffani was outstanding.
Communication is a nightmare.
Workmanship is hit or miss.
- Category Automobile
- Neighborhood Centerville
- City Centerville
- State Ohio
- Postcode 45459
- Country United States
