Automobile · Collision Repair

Caliber Collision

135 W McCarty St, Indianapolis, Indiana, 46225

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Caliber Collision is a large operation that receives very mixed reviews. Many customers praise the staff for their friendliness and the quality of the body work, while others report significant issues with communication, long wait times, and poor workmanship. It seems to be a shop where the experience can vary wildly, so proceed with caution and get clear quotes before starting any work.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Always get a written estimate and confirm the scope of work before leaving your vehicle.

Collision specialist
Rental car coordination
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Quality body work
  • Convenient location

✗ Areas to Improve

  • Poor communication
  • Inconsistent repair quality
  • Reports of unprofessional behavior
Frequently Asked Questions
  • Do they offer free estimates?
  • Are they honest about repairs?
  • Why is the service so slow?
User Feedback

Great prices and fast service.

Worst experience ever.

Very honest and good quality work.