Caliber Collision
1901 N Dirksen Pkwy, Springfield, Illinois, 62702
Caliber Collision is highly regarded for its professional and efficient collision repair services. Customers appreciate the clear communication, timely updates, and the fact that their cars are often returned cleaner than when they were dropped off. While there are some reports of quality issues and poor customer service, the majority of reviews are very positive, highlighting their ability to make the repair process hassle-free. It is a reliable choice for those needing collision repair in Springfield.
We analyze 64 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
They are a large chain, so expect a standardized, professional process.
✓ What Works Well
- Professional and efficient
- Clear communication
- Cleaned vehicle upon return
✗ Areas to Improve
- Occasional quality issues
- Some reports of poor customer service
- Wait times
- Do they work with insurance?
- How long for a bumper repair?
- Do they offer detailing?
My car looks brand new.
Great communication.
Professional and easy to work with.
- Category Automobile
- Neighborhood North Side
- City Springfield
- State Illinois
- Postcode 62702
- Country United States
