Caliber Collision
1920 NJ-37, Toms River, New Jersey, 08753
Reviews for this collision center are mixed. Many customers are thrilled with the quality of bodywork and the helpfulness of staff like Tiffany and Sean, noting that their cars looked brand new. Conversely, a significant number of reviewers report poor communication, missed deadlines, and issues with the quality of repairs, such as misaligned parts or paint issues. It appears to be a high-volume shop where the experience can vary greatly depending on the specific advisor.
We analyze 71 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Inspect your vehicle thoroughly before driving off the lot, especially for panel alignment and paint finish.
✓ What Works Well
- High-quality bodywork and paint matching
- Helpful staff like Tiffany and Sean
- Good text update system
✗ Areas to Improve
- Poor communication regarding delays
- Missed deadlines
- Inconsistent repair quality
- Why is my repair taking so long?
- Why wasn't I notified of the delay?
- Is the paint match guaranteed?
Great work when it goes right
Communication is the biggest pain point
Check your car thoroughly before leaving
- Category Automobile
- Neighborhood Toms River
- City Toms River
- State New Jersey
- Postcode 08753
- Country United States
