Automobile · Collision Center

Caliber Collision

281 Philmont Ave, Feasterville-Trevose, Pennsylvania, 19053

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Caliber Collision in Feasterville has a very polarized reputation. Some customers report excellent, seamless experiences with great communication and high-quality repairs. Conversely, many others complain about poor communication, long delays, and significant quality control issues, such as improperly installed parts and paint defects. It seems to be a location where the experience depends heavily on the specific staff member handling the case.

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We analyze 71 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Request a direct contact person and follow up regularly, as proactive communication is not always guaranteed.

Insurance-focused
Variable repair quality
Pros & Cons

✓ What Works Well

  • Seamless insurance process
  • Friendly staff (in some cases)
  • Good quality repairs (when done right)

✗ Areas to Improve

  • Poor communication and delays
  • Quality control issues
  • Inconsistent customer service
Frequently Asked Questions
  • Why is my repair delayed?
  • Is the paint quality guaranteed?
  • How do I get a status update?
User Feedback

The car looked like it came off the assembly line.

Communication was truly awful.

Staff can be very rude.