Caliber Collision
Automobile · Collision Repair

Caliber Collision

392 Naugatuck Ave, Milford, Connecticut, 06460

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Caliber Collision in Milford is a mixed bag. Many customers love the automated text updates and the professional, friendly front-desk staff. However, there are significant complaints about long repair times, poor quality control, and communication breakdowns. It seems like a place that works well for some, but others have had frustrating experiences with repairs that weren't quite right the first time.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
17
Lowest rating

We analyze 70 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 68/100
Transparency 65/100
Pro Tip

Use their text update system to keep a record of your repair status.

Automated status updates
Lifetime warranty
Pros & Cons

✓ What Works Well

  • Great text communication system
  • Friendly front-desk staff
  • Professional insurance handling

✗ Areas to Improve

  • Long repair delays
  • Inconsistent quality control
  • Poor follow-up on issues
Frequently Asked Questions
  • How often will I get status updates?
  • Do they handle rental car arrangements?
  • Is there a warranty on the repairs?
User Feedback

The text updates are super helpful.

My car took way too long to fix.

The paint match was perfect.