Caliber Collision
1560 Plainfield Ave NE, Grand Rapids, Michigan, 49505
Caliber Collision is a polarizing shop. Many customers are thrilled with the quick, high-quality repairs and the extra touch of a detailed car. However, a significant number of reviewers report major communication breakdowns, long delays, and subpar body work. It seems to be a shop where the experience depends heavily on which advisor you get.
We analyze 69 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Request regular updates from your specific advisor and document all promises in writing.
✓ What Works Well
- Detailed car upon return
- Good insurance coordination
- Friendly front desk
✗ Areas to Improve
- Poor communication
- Long repair delays
- Inconsistent quality
- How long will my repair take?
- Do you work with my insurance?
- Can I get a status update?
Car looks brand new.
Communication was non-existent.
They detailed my car, which was a nice surprise.
- Category Automobile
- Neighborhood Grand Rapids
- City Grand Rapids
- State Michigan
- Postcode 49505
- Country United States
