Caliber Collision
823 3rd St S, Nampa, Idaho, 83651
Customers generally rave about the high-quality body work and the friendly, communicative staff. Many mention that repairs were finished ahead of schedule, which is a huge plus. However, a vocal minority reports issues with billing transparency and poor customer service experiences. Some feel the shop is dishonest regarding repair estimates and insurance claims. Overall, it seems like a hit-or-miss experience depending on the specific advisor.
We analyze 73 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed, itemized estimate before authorizing any work to avoid surprise costs.
✓ What Works Well
- Excellent paint matching and body work
- Frequent and clear communication
- Fast turnaround times
✗ Areas to Improve
- Inconsistent billing and estimate transparency
- Reports of rude staff interactions
- Concerns about repair documentation
- Do I need an appointment for an estimate?
- How long will the repair take?
- Do you work with my insurance provider?
Repairs often finished earlier than expected
Staff is generally helpful and keeps customers updated
Some customers feel taken advantage of regarding pricing
- Category Automobile
- City Nampa
- State Idaho
- Postcode 83651
- Country United States
