California Skin Institute: Cathy Macknet Kasner, MD
25815 Barton Rd, Suite 101, Loma Linda, California, 92354
Patients generally appreciate the medical expertise and thoroughness of the doctors at this practice. However, there are consistent complaints about administrative issues, including poor communication, billing errors, and rude staff. While the clinical care is often rated highly, the office management seems to be a significant source of frustration.
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Double-check your pharmacy information at every visit to ensure prescriptions are sent correctly.
✓ What Works Well
- Thorough and knowledgeable doctors
- Clean and professional environment
- Good aesthetic results
✗ Areas to Improve
- Poor administrative communication
- Billing and prescription errors
- Rude or impersonal staff
- Why was my prescription sent to the wrong pharmacy?
- How do I get a copy of my records?
Great doctors, poor office management
Be prepared for administrative headaches
Clinical care is excellent
- Category Health & Medical
- City Loma Linda
- State California
- Postcode 92354
- Country United States
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