9781 Blue Larkspur Ln, #100, Monterey, California, 93940
California Skin Institute in Monterey has a very mixed reputation. While many patients report excellent clinical care from skilled dermatologists, there are frequent complaints about administrative issues, including poor phone communication, long wait times, and frustrating billing practices. It is a practice where the medical care is often highly valued, but the patient experience can be inconsistent.
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Be persistent with follow-up calls and document all billing interactions to avoid surprises.
✓ What Works Well
✗ Areas to Improve
Dr. Crispin is the best.
The office staff is very disorganized.
I felt like just another number.