California Skin Institute
603 S Knickerbocker Dr, empty, Sunnyvale, California, 94087
The California Skin Institute in Sunnyvale is a polarizing practice. While some patients have been loyal to Dr. Recht for years and praise his expertise, many others report significant issues with the front desk, billing, and communication. Recent acquisitions seem to have impacted the level of personal care, leading to frustration with AI agents and call centers. Proceed with caution regarding billing.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always confirm your appointment location and insurance coverage before arriving.
✓ What Works Well
- Dr. Recht is highly regarded
- Quick appointment availability
- Professional clinical care
✗ Areas to Improve
- Poor front desk communication
- Aggressive and confusing billing
- Difficulty reaching a human
- Why was I billed for a longer visit than I had?
- How can I reach a human to discuss my bill?
Dr. Recht is great, but the office is a mess.
Billing is a nightmare.
Avoid if you value your time and money.
- Category Health & Medical
- City Sunnyvale
- State California
- Postcode 94087
- Country United States
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